Returns & Exchanges

At SAND, we want you to be completely satisfied with your sustainable fashion pieces. If your order isn't perfect, we offer a 30-day return window for all unworn items in their original packaging.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once approved, a pre-paid shipping label will be generated for you to download and print directly from your confirmation email.

3

Package Your Items

Place the items in their original eco-friendly packaging, ensuring all tags are attached, and securely tape the return label to the outside of the box.

4

Drop Off and Track

Leave your package at any authorized carrier location; you will receive a notification and your refund as soon as our warehouse inspects the returned goods.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing